AI Concierge
The employee
who never clocks out.
The employee
who never clocks out.
On Magic answers every call, text, email, and DM in your studio’s voice, and it knows enough about how your studio runs to actually resolve things, not just log them.
Identifies instantly
Identifies the member instantly, no "can I get your name" back and forth.
Identifies instantly
Identifies the member instantly, no "can I get your name" back and forth.
Identifies instantly
Identifies the member instantly, no "can I get your name" back and forth.
Resolves on the spot
Books, cancels, or answers a policy question without waiting on staff.
Resolves on the spot
Books, cancels, or answers a policy question without waiting on staff.
Resolves on the spot
Books, cancels, or answers a policy question without waiting on staff.
All Four Channels in One
One consistant voice through phone, text, email, Instagram DM
All Four Channels in One
One consistant voice through phone, text, email, Instagram DM
All Four Channels in One
One consistant voice through phone, text, email, Instagram DM
It knows your rules,
not a generic script.
Late arrivals, no-show fees, ClassPass questions, an old grace period nobody remembers the reasoning for: On Magic is trained on how your specific studio actually handles these, so answers stay consistent.
Anything sensitive goes straight to a person
Escalation rules are yours to set
Discloses itself as your studio's assistant on every channel
It knows your rules,
not a generic script.
Late arrivals, no-show fees, ClassPass questions, an old grace period nobody remembers the reasoning for: On Magic is trained on how your specific studio actually handles these, so answers stay consistent.
Anything sensitive goes straight to a person
Escalation rules are yours to set
Discloses itself as your studio's assistant on every channel
It knows your rules,
not a generic script.
Late arrivals, no-show fees, ClassPass questions, an old grace period nobody remembers the reasoning for: On Magic is trained on how your specific studio actually handles these, so answers stay consistent.
Anything sensitive goes straight to a person
Escalation rules are yours to set
Discloses itself as your studio's assistant on every channel
Hybrid Human
Hand-offs
A billing question, a membership change, a fee somebody wants waived: On Magic captures the request, pulls the details from Mariana Tek, and suggests an action based on your studio's policies, so your team arrives ready to decide.
Your team responds to the member directly
Approved actions write back to Mariana Tek
Every step traceable, start to finish
Hybrid Human
Hand-offs
A billing question, a membership change, a fee somebody wants waived: On Magic captures the request, pulls the details from Mariana Tek, and suggests an action based on your studio's policies, so your team arrives ready to decide.
Your team responds to the member directly
Approved actions write back to Mariana Tek
Every step traceable, start to finish
Hybrid Human
Hand-offs
A billing question, a membership change, a fee somebody wants waived: On Magic captures the request, pulls the details from Mariana Tek, and suggests an action based on your studio's policies, so your team arrives ready to decide.
Your team responds to the member directly
Approved actions write back to Mariana Tek
Every step traceable, start to finish
Features
Every channel, one voice.
Every channel, one voice.
Phone, text, email, and DM, all handled the same way, all in your studio’s tone.
Phone, text, email, and DM, all handled the same way, all in your studio’s tone.
Phone and voicemail
Answers, reads the schedule, sends links.
Phone and voicemail
Answers, reads the schedule, sends links.
Phone and voicemail
Answers, reads the schedule, sends links.
Text and DM
Handles inbound messages in your brand's voice.
Text and DM
Handles inbound messages in your brand's voice.
Text and DM
Handles inbound messages in your brand's voice.
Drafts responses, resolves the routine stuff.
Drafts responses, resolves the routine stuff.
Drafts responses, resolves the routine stuff.
Escalation
Billing and disputes go to the right person with context attached.
Escalation
Billing and disputes go to the right person with context attached.
Escalation
Billing and disputes go to the right person with context attached.
Policy
Late arrivals and fees applied the same way every time.
Policy
Late arrivals and fees applied the same way every time.
Policy
Late arrivals and fees applied the same way every time.
Multi-location
Its own number and voice per studio.
Multi-location
Its own number and voice per studio.
Multi-location
Its own number and voice per studio.
A New Era of Boutique Fitness
Book a demo and we’ll put On Magic on the phone in your studio’s voice. Bring your hardest member questions.
No credit card required to talk to it.
A New Era of
Boutique Fitness
Book a demo and we’ll put On Magic on the phone in your studio’s voice. Bring your hardest member questions.
No credit card required to talk to it.
A New Era of Boutique Fitness
Book a demo and we’ll put On Magic on the phone in your studio’s voice. Bring your hardest member questions.
No credit card required to talk to it.